Key Responsibilities:
• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
Qualifications:
• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Cork Wine and Tapas is located in the heart of Historic Downtown New Bedford, Massachusetts. Specializing in creative cuisine, we offer a dynamic menu which features both tapas & full entrees. An eclectic eatery, the Cork menu highlights our city's love affair with the sea while also including a wide range of options for both vegetarian and meat lovers alike. Under new leadership and a new chef, we have created a unique dining experience, indoors in the historic Joseph Taber building or outdoor dining along the cobblestones, which focuses on ambience, familiarity, and outstanding food.
Cork hosts local musicians on a weekly basis and we take pride in our connection with the local theater and art community. Stop by on a "Z Night" and you will find tables packed with diners enjoying our special wine flights and meals of shared tapas before and after their outings to the Zeiterion Theatre. We also present varied programming on AHA! nights, a free arts & culture celebration which takes place the second Thursday of every month in Downtown New Bedford.
Cork has an exclusive event space, with patio access & harbor views, which can be reserved for any event including private dinner with friends, corporate functions, bridal & baby showers & even wedding parties. Visit our website often for new menu offerings & entertainment schedule or join us on Facebook to be 'in the know' about our amazing weekend specials and other up to the minute Cork info.
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